Information we collect

We collect information in a few practical ways:

• Information you submit through forms, email, phone calls, or other direct contact, such as your name, company, email address, phone number, project details, and message content.
• Business information needed to respond to inquiries, quote products, support orders, or coordinate technical and sales follow-up.
• Website usage information, such as pages visited, referring pages, approximate device and browser details, IP address, timestamps, and interactions with links or forms.
• Advertising and campaign information, including Google Ads click identifiers and conversion events when visitors from Google interact with SoyLei forms or product links.

How we use information

We use collected information to respond to requests, provide product information, support customers and distributors, evaluate product-market interest, improve the website, measure advertising performance, prevent spam or misuse, and maintain business records.

We may also use aggregate or de-identified information to understand which products, technical resources, and campaigns are useful to visitors.

Cookies, analytics, and advertising tags

Soylei.com may use cookies, pixels, server logs, and similar technologies to operate the site, understand visitor activity, and measure advertising performance. We use Google tags and Google Ads conversion tracking to understand whether Google Ads visitors take actions such as submitting a contact form or clicking a product purchase link.

Google may use cookies or other identifiers to measure ad interactions and conversions. You can learn more about Google’s advertising technologies and manage Google ad personalization through Google Ad Settings.

Third-party links and services

Our site may link to third-party websites and services, including Amazon, Google, social platforms, podcast platforms, and technical document hosts. Those third parties operate under their own privacy policies. SoyLei is not responsible for the privacy practices of websites we do not control.

How we share information

We do not sell personal information for money. We may share information with service providers and business partners who help us operate the website, manage advertising, process inquiries, support orders, host data, secure systems, or provide professional services. We may also disclose information when required by law, to protect rights and safety, or in connection with a business transaction.

Your choices

You can choose not to submit a form, disable cookies through your browser, use available device privacy settings, or manage Google advertising preferences through Google Ad Settings. If you receive SoyLei marketing emails, you can use the unsubscribe link or contact us to update your preferences.

You may contact us to request access, correction, deletion, or restriction of personal information we maintain about you, subject to legal, security, and business-record requirements.

Data retention and security

We keep information for as long as needed for the purposes described in this policy, including customer support, sales operations, advertising measurement, legal compliance, security, and business records. We use reasonable administrative, technical, and operational safeguards, but no website or electronic transmission can be guaranteed to be completely secure.

Children’s privacy

Soylei.com is intended for business, technical, and consumer product audiences. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this privacy policy from time to time. The updated version will be posted on this page with a revised last updated date.

Contact us

For privacy questions or requests, contact SoyLei at leads@soylei.com.